Returns & Refunds Policy

Returns & Refunds Policy

Oryn Laeth — Last updated: April 10, 2025

We want you to be satisfied with your purchase. Please read the following policy carefully before placing an order.

1. Return Eligibility

We accept return requests within 14 days of delivery. To be eligible for a return, items must meet all of the following conditions:

  • Item is in its original, unworn, unwashed condition

  • Item has all original tags attached

  • Item is in its original packaging

  • Proof of purchase (order number or confirmation email) is provided

2. Non-Returnable Items

The following items are strictly excluded from returns and refunds:

  • Items marked as Final Sale at the time of purchase

  • Accessories including jewelry and socks

  • Items showing signs of wear, washing, or alteration

  • Items without original tags or packaging

Given the limited and non-restocked nature of our drops, we strongly encourage you to verify sizing and product details before purchasing. Drop items may be designated Final Sale at our discretion.

3. How to Initiate a Return

To initiate a return, contact us at orynlaeth@gmail.com with:

  • Your order number

  • The item(s) you wish to return

  • The reason for the return

We will respond within 3 business days with return instructions. Do not send items back without prior approval — unapproved returns will not be processed.

4. Shipping Returns

Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. We recommend using a trackable shipping method. We are not responsible for items lost in transit during the return process.

5. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 7-10 business days.

Original shipping fees are non-refundable. If your order qualified for free shipping, the standard shipping cost will be deducted from your refund.

6. Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery at orynlaeth@gmail.com with photographic evidence. We will arrange a replacement or full refund at no additional cost to you.

7. Exchanges

We do not offer direct exchanges due to the limited nature of our inventory. If you require a different size, please initiate a return and place a new order. Availability is not guaranteed.

8. Contact

For return-related inquiries: orynlaeth@gmail.com